If ink is not flowing from your bottle, you can try soaking the cap in hot water for approximately 20 minutes and try again.
If that doesn't help, email us at hi@getinkbox.com and we can help you out!
⚠️ Note: We recommend that you do not re-cap the bottle; instead, please leave the metal tip on the bottle and secure it with the rubber tip it came with to ensure the ink does not dry while sitting.