If your order hasn't shipped
As long as an order hasn't been shipped, we can help update your shipping address.
📩 Email us at hi@getinkbox.com as soon as possible with your order number and the full shipping address you would like to use.
If your order has shipped
If your order has shipped, we aren't able to change the address. You can try contacting the courier to see if they are able to redirect your package. If they are unable to change the address, your package may eventually be returned to us. If this is the case, please email us and we'd happy to help! 💛
⚠️ Note: Billing addresses can't be changed once an order is placed, but an incorrect billing address won't interrupt the payment process.