We're sorry your order hasn't been delivered yet. 😔
Usually packages that are marked as delivered typically turn up within the next 2-3 business days. If you still don't receive it after 3 days, the delivery driver might have left the package out of sight to keep it safe!
Before reaching out to us please make sure to:
- Check all exterior doors or anyplace where the package could be placed (e.g. behind a plant).
- Ask your neighbor's if they received the package.
- Reach out directly to your local post (e.g., Australia Post, Canada Post) to see if they have additional information about the delivery.
If your package still does not turn up, please contact our shipping partners at firstname.lastname@example.org (or fill out a form through the Help button on the bottom of this page) so we can investigate on your behalf!