How do I clear my website cache?

We're sorry to hear you're having issues with the website!

The quickest way to get your Inkbox experience back on track is to clear your cache/cookies. It's a little different for each device so we've laid out how to do below 👇🏽

IOS Device

Google Chrome

1. On your iPhone or iPad, open the Chrome app.
2. At the bottom, click More.
3. Click History, then Clear Browsing Data.
4. Make sure there’s a check mark next to “Cookies, Site Data,” and “Cached Images and Files.”
5. Click Clear browsing data.

Safari

Clearing all data:

1. Open the Settings app.
2. Click Safari.
3. Click Clear History and Website Data.
4. On the screen that pops up, choose Clear History and Data.

📝 Note: when you clear your cache on your iPhone or iPad, it will clear your history on your connected devices and computers as well.

Clearing your cookies, not your browsing history:

1. Open the Settings app.
2. Click Safari.
3. Click Advanced.
4. Click Website Data.
5. Choose Remove All Website Data.

📝 Note: before you do this, you might want to check your iCloud settings to make sure you preserve your passwords.

Android Device

1. On your Android phone or tablet, open the Chrome app.
2. At the top right, choose More.
3. Click History, then Clear browsing data.
4. At the top, choose a time range (to delete everything, select All Time).
5. Next to “Cookies and site data” and “Cached images and files,” check the boxes.
6. Click Clear data.

If you're still having issues please reach out to us at hi@getinkbox.com and we can help figure out what's going on!