Orders & Refunds 💳

Website Help 💻

• How do I unsubscribe from emails or delete my account?
• How do I clear my website cache?
• How do I search for a specific design?
• How do I add a discount to an order?

Updating My Order Information 🧾

• Can I change my order/shipping address?
• Can I cancel my order?
• Where can I put my tax identification number?

Order Issues 📩

• I'm missing part of my order.
• I received the wrong tattoo.
• Something in my order is damaged.
• I ordered from another site and something's wrong.

Payment Processing & Refunds 💳

• What is Inkbox's refund policy?
• I'm having issues with my payment.
• When will I be charged for my order?
• How do refunds work?

Afterpay/Sezzle

• What is Afterpay and Sezzle?
• How does the payment schedule work with Afterpay/Sezzle?
• Can I use Afterpay/Sezzle if I’m from Canada or an international customer?
• What will happen if I can't make an Afterpay/Sezzle payment?
• Can I use a discount code and use Afterpay/Sezzle?
• Which products are not eligible for Afterpay/Sezzle?