Depending on where you are with your order, the options are different. click the links below that fit your situation:
- Haven't ordered yet
- Have an order confirmation email, but no shipping email.
- Have an order confirmation email and a shipping email.
🤔Haven't ordered yet
If you are looking to see how fast your order will get to you please check out this article here. What are the shipping rates and times? Do you offer free shipping? It has up to date information on what shipping rates and speeds are available for your country!
📧 Have an order confirmation email, but no shipping email
Once your order has been placed, we're not able to make adjustments to the speed at which the order is processed or shipped, except for cancelling the order. This will allow you to reorder, and choose a different shipping method.
Please check to make sure there is another faster option available for your country. You can check this here: What are the shipping rates and times? Do you offer free shipping?
Below are some commonly asked questions
Q: What if I need my order by a specific date?
A: If you need your order to arrive by a specific date, please read our processing and shipping times to see if it's possible. You can read about it in our article here: What are the shipping rates and times? Do you offer free shipping?
If your order does not look like it will arrive in time, please reach out to us at hi@getinkbox.com or fill out the form here 📓 as soon as possible so we can help cancel your order before it is shipped out!
Note: Once your order has been shipped, we cannot cancel your order.
Q: Can I pay more money to expedite my order after I placed it?
A: Unfortunately no. We don’t currently offer any way to change the shipping speed or processing speed after an order has been placed for additional payment.
If you would like to change the shipping speed, we would be happy to cancel the order so you can reorder with an existing faster shipping option.
If you would like to cancel your order to change the shipping speed to an existing faster method, please reach out to us at hi@getinkbox.com or fill out the form here 📓 as soon as possible so we can help cancel your order before it is sent to processing!
Note: Once your order has been shipped, we cannot cancel your order.
🚚Have an order confirmation email and shipping email
Unfortunately, if you have received a shipping email, then we cannot do anything about the speed of your order. It's been given to the courier and now it's on it's way!