How do I change my shipping address/cancel my order?

If your order has not yet been sent to processing📦

We'll be able to:

1. Update your shipping address and/or email address on file
2. Cancel your order

Update Shipping Address

Reach out to us at hi@getinkbox.com with the mandatory following information: 

1. Your order number
2. Your email address
3. The new address you want to ship to.

📓 Or you can fill out the form here! 📓 

Update Email Address

You can update your email address by reaching out to us at hi@getinkbox.com with the mandatory following information: 

1. Your order number
2. Your current email address
3. The new email address you wish to have linked

📓 Or you can fill out the form here! 📓 

Cancel order

If you want to cancel your order, you can check out our article here: Can I cancel my order?

📓 Or you can fill out the form here! 📓 

If your order has already been sent to processing📦

Once an order has been sent to processing, we can't cancel or modify it. If you're in the United States or Canada, please email us at hi@getinkbox.com to see if it can be returned after you have received it.