If your package hasn't arrived in the estimated timeframe according to this article: What are the shipping rates and times? Do you offer free shipping? or your tracking link indicates that your order is stuck, please reach out to us at firstname.lastname@example.org so we can help!
⚠️ If your package was marked as delivered, but you haven't received it, please wait 2-3 business days to see if it arrives. Often, this is an issue with the tracking link being updated prematurely and the package will arrive in the next couple of days. You can find more information on this in our article: Why haven't I received my package even though tracking says it's delivered?