We're so sorry you didn't receive your order!
Most of the time, your package is returned to us due to unexpected circumstances, such as an incorrect address or a missed delivery slip.
If you see a "Returned To Sender" status on your tracking page, please email us at email@example.com so we can look into the next steps!
Note: If your order is being shipped with USPS, the Return to Sender status can be hidden from view. Please make sure you look at the full tracking history on their tracking site, linked here, and check for any notes that say Returned to Sender.